What is the delivery time?
Handling time: 2-5 business days.
Delivery time = Handling time + Shipping time

About the shipping fees:
The minimum Billing weight for The Registered Lines is 50g, when the product you purchase does not reach 50g, the shipping fee will be calculated based on 50g. The more you purchase, the lower your cost. For more information please read the shipping policy.

How to cancel the order?
We will process your order within 24 hours. 1. Cancellation within 12 hours of payment: You can get full refund, but 5% handling fee will be deducted.2. Cancellation after 12 hours of payment: 30% cancellation fee will be charged.3. Once your order has been shipped, it cannot be canceled. For more information please read the cancel policy.

Can I change or return my item?
If you want to exchange a product into another model, color etc., please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 30 days after you have received your package, as long as the item has not been used. For more information please read the return policy.

About the shipping ways:
Due to the unpredictability of air and sea freight, we will no longer list it in the store. If you can't place an order or can't find the shipping way you want, please feel free to contact us and we will do our best to assist you in completing your purchase.

FOB: Use our cooperative company/logistics provider
We accept FOB, you can fill in China address when check out. We will send the goods to the designated address, or you can entrust the company/logistics provider to pick up the goods at our address.

About the item options?
There may some different type in one listing, the picture displayed after you select the option is the product you purchased. If the quantity is specifically marked in the option, please refer to the marked quantity.

How to order the sold out items?
If you want to purchase sold-out products, please contact us to place a bulk order. The minimum order quantity for different products is different.

How to custom our brand / products:
We accept customization and development and create your own products and brands. If you have any ideas and needs, please feel free to contact us.
Email: info@myscrys.com
WhatsApp / Wechat: +86 17742003943